Get in touch
Email is the best way to reach us. We aim to respond within 48 hours.
Email: support@falloy.com.au
Per-app support
Each Falloy app has its own support page with FAQs specific to that app:
- Site Toolkit support — FAQs, troubleshooting, bug-report template, complete user guide
What to include in a bug report
To help us help you, please include:
- Which app the issue is in
- Your device model and OS version
- The app version (usually found under Help › About inside the app)
- What you were doing when the issue happened
- What you expected to happen and what actually happened
- A screenshot or screen recording if you can
Suggest a feature
We read every suggestion. If you've got an idea for an existing app, or a new app we should build, send it through to support@falloy.com.au.